Cookie Policy

Last updated: January 12, 2026

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.

How We Use Cookies

Carlio uses cookies for several purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core features like:

  • User authentication and session management
  • Security features
  • Remembering your conversation progress
  • Basic site functionality

These cookies cannot be disabled as they are essential for the site to work.

Preference Cookies

These cookies remember your choices to enhance your experience:

  • Theme preference (light/dark mode)
  • Location preferences
  • Language settings

Analytics Cookies

We use analytics cookies to understand how visitors interact with our site:

  • Pages visited and time spent
  • Features used
  • Error reports
  • Performance metrics

This information helps us improve our service. Analytics data is aggregated and does not identify individual users.

Third-Party Cookies

We may use third-party services that set their own cookies:

Analytics Partners

  • Google Analytics: Helps us understand site usage
  • Sentry: Error tracking and performance monitoring

Authentication

  • Supabase: User authentication and session management

These third parties have their own privacy policies governing how they use cookies.

Cookie Duration

TypeDuration
Session cookiesDeleted when you close your browser
Persistent cookiesUp to 12 months
Authentication cookies7-30 days (depending on settings)

Managing Cookies

You have several options for managing cookies:

Browser Settings

Most browsers allow you to control cookies through their settings. You can typically:

  • View cookies stored on your device
  • Delete all or specific cookies
  • Block cookies from certain sites
  • Block all third-party cookies
  • Receive notifications when cookies are set

Browser-Specific Instructions

Impact of Disabling Cookies

If you disable cookies, some features of Carlio may not work properly. For example:

  • You may not be able to stay logged in
  • Your preferences may not be saved
  • Some features may be unavailable

Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for how websites should respond to Do Not Track signals, so we do not currently respond to them.

Changes to This Policy

We may update this Cookie Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about our use of cookies, contact us at:

Email: privacy@carlio.com

Or visit our Contact Page

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