Acceptance of Terms

By accessing or using Carlio ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

Description of Service

Carlio is an AI-powered car discovery platform that provides personalized vehicle recommendations based on your lifestyle preferences. Our services include:

AI-powered lifestyle assessment and car matching
Access to car listings from third-party sources
Known issues database for vehicle models
Inspection checklists
Price analysis and market insights
Dealer connection services

User Accounts

To access certain features, you may need to create an account. You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Providing accurate and current information
Notifying us immediately of any unauthorized access

Prohibited Activities

You agree not to:

Use the Service for any unlawful purpose
Attempt to gain unauthorized access to our systems
Scrape, crawl, or collect data from our Service without permission
Interfere with the proper functioning of the Service
Impersonate any person or entity
Upload malicious code or content
Use the Service to harass, abuse, or harm others
Circumvent any security features

AI Recommendations Disclaimer

Important: Carlio provides AI-powered car recommendations for informational purposes only. Our recommendations:

Are not financial, legal, or professional advice
Should not be the sole basis for purchasing decisions
May not reflect all factors relevant to your situation
Are based on available data and may contain inaccuracies

You are responsible for conducting your own research and due diligence before making any vehicle purchase. We strongly recommend having any vehicle professionally inspected before purchase.

Known Issues Database

Our known issues database is compiled from various sources including recalls, consumer complaints, and industry reports. While we strive for accuracy:

Information may not be complete or current
Not all issues may affect all vehicles of a given model
Repair cost estimates are approximations
The database should not replace a professional vehicle inspection

Intellectual Property

The Service, including its content, features, and functionality, is owned by Carlio and is protected by copyright, trademark, and other intellectual property laws. You may not:

Copy, modify, or distribute our content without permission
Use our trademarks without written consent
Reverse engineer or decompile our software

Third-Party Links and Services

Our Service may contain links to third-party websites and services, including dealer websites and car listing platforms. We are not responsible for:

The content or practices of third-party sites
Any transactions you conduct with third parties
The accuracy of third-party listings or information

Your interactions with dealers and other third parties are solely between you and them.

Limitation of Liability

To the maximum extent permitted by law, Carlio and its officers, directors, employees, and agents shall not be liable for:

Any indirect, incidental, special, or consequential damages
Loss of profits, data, or business opportunities
Damages arising from your use of the Service
Damages arising from vehicle purchases or transactions

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

Indemnification

You agree to indemnify and hold harmless Carlio from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Texas.

Dispute Resolution

Before filing any legal claim, you agree to first contact us and attempt to resolve the dispute informally. If we cannot reach a resolution within 30 days, either party may proceed with formal legal proceedings in accordance with these Terms.

Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

Termination

We may suspend or terminate your access to the Service at any time, with or without cause. Upon termination, your right to use the Service will immediately cease.

Contact Us

If you have questions about these Terms, contact us at:

Email: legal@carlio.com

Or visit our Contact Page